Work

Research that moves decisions forward.

Find the consequential product question, then follow the evidence into the case or supporting work most relevant to you.

Evidence systems

An intelligent research system.

A specification for connecting research evidence, decisions, and bounded AI assistance.

A living model of research memory that connects source material, decisions, relationships, and bounded AI so teams can query evidence, preserve context, and carry trustworthy knowledge forward.

  • Durable knowledge
  • Provenance + governance
  • Bounded AI workflows
  • Reusable evidence
View case
Additional work

Additional work.

Adjacent programs that show range across methods, product territories, and decision contexts.

01

Portal taxonomy and information architecture

Question

How should an enterprise portal organize work so people can actually find it?

Study / work type

Information architecture · longitudinal validation

Description

A three-year sequence of card sorting and tree testing used to shape an extensible enterprise portal structure.

02

Global portfolio prioritization

Question

Which opportunities should carry the portfolio roadmap?

Study / work type

Portfolio strategy · mixed methods

Description

A mixed-method program used trade-off analysis, segmentation, and business-outcome mapping to challenge roadmap assumptions.

03

Next-generation employee assistance

Question

How should AI assistance balance personalization, continuity, and control?

Study / work type

AI concept research · trust

Description

Rapid AI concept testing across enterprise stakeholders and end users explored personalization, continuity, control, and mental models.

04

Future employee experience

Question

What should the future employee experience make possible?

Study / work type

Foresight · competitive intelligence

Description

Competitive intelligence, live research, and participatory foresight grounded a future-state vision in real work and access conditions.

05

The connected workday

Question

What changes when we study the workday as a connected system?

Study / work type

Longitudinal diary research · systems view

Description

Longitudinal diary research followed work across tools, people, interruptions, and time rather than treating each interface separately.

06

Employee communications and governance

Question

What operating model makes enterprise communication usable and governable?

Study / work type

Content systems · governance

Description

Research across content models, ownership, campaigns, scheduling, and governance exposed the organizational system behind communication tools.

Let’s talk.

Product research across enterprise cloud software, agentic AI, complex workflows, feature adoption, value realization, and product direction.